OUR AMBASSADORS
Position at FLYLINE:
Customer Service Agent - Group and Reservation
Studies:
Integrated Social Sciences
At FLYLINE, because …
… here she can comfortably work in French and English, while combining job and family.
Holding an intermediate level of spoken German, Diane finds it a blessing to work in French and English. Not only because she´s articulate in both, but also because these languages are kept fresh in mind while she improves her German skills by communicating with her colleagues. “Otherwise working in German and going home to a German speaking husband and son will have me slowly but surely forgetting my first languages,” she says. She was overjoyed to have the language barrier behind her, but soon found out that FLYLINE had much more to offer than just work in diverse languages.
As a mother, she knows, how difficult it can be, to reconcile family and job. “I sometimes wonder how I would´ve managed overlapping appointments, Parent-Teacher meetings and the list of other parental duties without family friendly and understanding employers.” Especially for parents like Diane Tindjou, arrangements like home office - or remote-working, as it is called internally – are helpful to harmonize personal and professional everyday life.
Pleasurable atmosphere at work
Diane enjoys the warm and fun-loving atmosphere in the office and with her colleagues. “I have met amazing people at FLYLINE, colleagues with fascinating cultures from all walks of life and with the hearts of angels. I have made friends, some of whom are almost now family. I am grateful for the friendly atmosphere and team spirit we enjoy as colleagues, how we roote for each other - we´re almost like a big family”, she emphasizes. If she needs a break, she prefers to read a book or watch an episode of her favorite series. “I can even do it in the lunchbreak”, she reveals.
Gazing into the future
Since the native Cameroonian has started in 2015, she has gained insights into the work of various domains at FLYLINE, including the reservations department, customer relations and groups. Diane currently serves the French market in the Groups Sales department and is proud of the expertise she´s acquired in travel industry over the last years. If you´re a group travel agent in France, you´ve probably had Diane respond to some of your queries. Being the dreamer that she is, Diane Tindjou has specific plans for here future: “I´ll resume my studies to get a Bachelor of Science in International Management Double Degree at ESB Reutlingen, followed by a Master of Philosophy degree in Strategy, Marketing and Operations.”
Position at FLYLINE:
Customer Service Agent - Group and Reservation
Studies:
Integrated Social Sciences
At FLYLINE, because …
… here she can comfortably work in French and English, while combining job and family.
From the very beginning I felt welcomed at FLYLINE and always received support when needed. But...
The induction training at FLYLINE is like going back to school: you learn a lot, you have a bit of...
About 6 years ago I started working as a Customer Service Agent at FLYLINE, directly after my...
”Working at FLYLINE allows me to both work in my mother tongue, and to stay in my adopted country – and thanks to the travel benefits I can visit my family regularly.”
More„I simply enjoy helping – whether it’s fulfilling our customers' needs and expectations are met or ensuring our colleagues personal development within the company”.
More„I love to travel and discovering new places – at FLYLINE I managed it to combine my hobby and my profession.”
More„For me it´s more than just working in French or English. It´s that connection that´s birthed among colleagues. I also appreciate the flexibility and home office arrangements with which FLYLINE supports us parents.”
More„FLYLINE is a true melting point of cultures. More than 50 nations working under one roof – and doing so as a family with an open environment”
More”Communicating with one another, coupled with excellent customer understanding: at FLYLINE, coming into contact with people from all over the world turns into a wonderful experience – every day!“
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