German bureaucracy simplified

At FLYLINE you can find employees from more than 50 different countries united under one roof. This is quite a unique situation – and one that presents several challenges. I am often asked the question, by others responsible for call centres and human resource managers:  ”How does it work exactly? Are there any problems with work permits and visa applications?“ I am happy to be able to answer: “Most of the time everything works out fine without any real issues.“ Because we love working in a multicultural environment and can learn a great deal from one another, we do everything in our power to reduce the bureaucracy investment of our employees to the least possible level, solving many of their problems.

Support all the way: work permits and apartment hunting
With us it’s often the case that an employee may come from another city – sometimes even a different country – to work and live in Bremen. Should this be the case, we always ask the direct question: How can we support you? If the new employees don’t come from Germany, we contact the migration office directly. We also offer support with correspondence and ensure that all of our new members of staff understand every letter they receive correctly; as these are normally written in that typical bureaucratic language – which is sometimes even a challenge for native speakers to understand. As well as this we also provide the applicants with apartment hunting information – for example by exchanging contact details should a colleague have a room to let. We offer support with any questions they may have about German bureaucracy: be it issuing income tax cards, passports or driving licenses – basically every bureaucratic eventuality that may crop up when relocating to Germany. 

There is a solution for every problem 
Admittedly: this may sound a lot easier than it really is. The mills of bureaucracy grind a little too slow for my liking. The topic of residential and work permits alone, has taken up a lot of resources within the personnel department during the last couple of years. Generally, we advertise all of our vacancies here in Bremen to begin with and we are present at all of the relevant job exhibitions, in order to be able to communicate in person with local applicants. But it is not always possible to cover the required languages in this way, which results in us being dependant on skilled personnel from abroad. The colleagues from other countries are initially employed for a project of limited time. Accordingly, they receive limited residential and work permits, and in many cases, these are threatening to expire. Meanwhile the project has developed and will now been operating over a longer time frame, so we want to continue to employ theses members of staff for the project. The Managing Director of FLYLINE and I, have tried very hard to bring all those responsible together. This has resulted in a constructive cooperation between representatives of business development, the alien registrations office, the employment agency and the chamber of commerce, during which we were actually able to resolve the problem. Since then, all the individuals now have faces to their names, which makes communication for future cases a lot easier. 

We are very pleased that FLYLINE can offer their employees the support that will get them off to a good start in their new home. Not only by providing them with documents and information they need for their appointments with the various governmental agencies, but rather by getting in touch with the respective agencies ourselves, to inquire and not give up until we have found a solution. This is the only way our FLYLINE family can continue to grow.


Position at FLYLINE: 
Manager Human Resources & People Development 


At FLYLINE, because …
… she loves the travel industry and working together with people.

Other topics