Data protection

Privacy Policy

1. Information on the collection of personal data and provider identification

(1) We are pleased about your visit to our website and about your interest in our range of services.
The protection of personal data is an important concern for us. All web activities of
FLYLINE Tele Sales & Services GmbH are carried out in accordance with the applicable laws on
the protection of personal data and data security. This Privacy policy gives you information on how
to deal with information collected during your visit to this website. Personal data are all data that is
personally identifiable to you, such as name, address, e-mail addresses and user behavior.

(2) For the sake of simplicity, users are referred to in a uniform manner in the male form.

(3) The service provider and the person responsible for the purposes of the data privacy law
are referred to in the contact details in our imprint.

2. Collection of personal data for informational use

(1) Personal data is information that enables a person to be identifiable, such as the name and
e-mail address, but also the surfing behaviour on the internet. In the case of merely informational
use of the website, i.e. if you do not provide us with any information, we do not collect any personal
data except for the data that your browser transmits in order to enable you to visit the website
(so-called log files, legal basis Article 6 (1) 1 F) of the GDPR. Log files are technically
required for us so that the website you are visiting can be sent to your computer and displayed to you.
They will be deleted within 7 days of accessing the website. The log files contain the following data:

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/http status code
  • Relevant amount of data transferred
  • Website from which the request originates
  • Browser
  • Operating system and its surface
  • Language and version of the browser software.

(2) The use of the log files is also used for statistical evaluations and for the improvement of the
website (legal basis art. 6 (1) 1 f) GDPR). In this way we can detect possible errors such as
faulty links. In connection with your use of the website, among other things, the IP address of
the computer you are using is recorded. Using the IP address, it may be possible to identify users
of the website. However, an evaluation of the IP addresses covered by paragraph (1) does not take
place through us. The evaluation of the IP addresses is carried out in anonymous form on a statistical basis alone.

3. Data processing at and for contacting

(1) In addition to the purely informational use of our website, we offer various services
that you can use if you are interested. To do this, you usually need to provide additional
personal information that we use to deliver the respective service. If additional voluntary
information is possible, these are marked appropriately.

(2) Personal data will only be collected if you provide it to us by filling out contact forms
or sending e-mails, in the context of ordering services, inquiries or other contacts.
Then we collect the information that comes into contact, such as contact and correspondence
data. We will only use the personal information you collect for the purpose provide you
with the services you want (legal basis, article 6 (1) 1 B) GDPR), for your own information
or advertising purposes (legal basis art. 6 (1) 1 F) and recital (47) GDPR) or for other
purposes for which you have given your consent (legal basis Article 6 (1) 1 a) GDPR)
and which are described in this data protection declaration. Your consent, for example
for the setting of cookies by third parties or for a web tracking by these, can also be
given in the appropriate technical settings of your browser.

(3) When contacting us, your information will be stored for the duration of the legal
retention requirements for the purpose of processing the request and in the event
that connection issues arise (legal basis art. 6 (1) 1 c) GDPR) and then deleted.

4. Transfer of data

(1) We would point out that, on the order of the competent authority, we are entitled,
in individual cases, to provide information on data to the extent that this is necessary
for the purposes of law enforcement, security by the police authorities of the countries,
to fulfil the legal duties of the Constitutional protection authorities of the federal government
and the counties, the Federal Intelligence Service or the military shielding service or the
enforcement of intellectual property rights (legal basis article 6 (1) 1 c) GDPR).

(2) There is no intention of transmitting your data to a recipient in a third country
(not a Member State of the EU or the EEA) or an international organisation.
For the possibility of knowledge of your data by third-party providers in the USA,
please refer to paragraphs 8 to 10 of this privacy policy.

5. Data security

We take precautions to protect your data from loss, destruction, tampering, manipulation
and unauthorized access to the state of the art. As far as your data is collected by us,
it is stored on specially protected servers. These are protected by technical and organisational
measures against loss, destruction, access, alteration or dissemination of your data by
unauthorised persons. Only a few authorised persons can access your data. These are
responsible for the technical or editorial support of the servers.
All our employees are committed to confidentiality.

6. Cookies

(1) Cookies are stored on your computer when you use the website. Cookies are small text
files that are stored on your hard disk as assigned to the browser you are using, and through
which the location that sets the cookie (in this case, us) will flow certain information.
Cookies cannot run programs or transfer viruses to your computer. They serve to make the
internet offer more user-friendly and more effective. We may use cookies to identify you for
follow-up visits if you have an account with us. Otherwise you would have to log in again for each visit.

(2) This Website uses cookies to the following extent: 
•    Transient cookies (temporary) 
•    Persistent cookies (timely limited) 
•    Third-Party cookies (of other suppliers according to special information).

(3) Transient cookies (legal basis art. 6 (1) 1 f) GDPR) are automatically deleted when you close
the browser. This includes in particular the session cookies. These store a so-called session ID,
with which different requests from your browser can be assigned to the shared session.
This will allow your computer to be recognized again when you return to the site. The session
cookies are deleted when you close the browser.

(4) Persistent cookies are used only in connection with the Web Analytics services
we use (legal basis art. 6 (1) 1 F) GDPR) and used only as long as the purpose requires;
They have a life span of no more than two years. You can delete the cookies from your
computer's hard drive at any time using the privacy features of your browser. In this case,
the features and usability of the offer could be limited.

(5) Cookies which are not technically necessary for the provision of our service are only
set with your consent, which you can revoke at any time (legal basis art. 6 (1) 1 a) GDPR).
You agree to the use of cookies in the context of this privacy policy by continuing to use
the site with the appropriate browser settings. You can give us your consent by setting your
browser, for example, by determining that you are informed about the set of cookies and that
they will only be accepted when you explicitly confirm this. You can also choose to allow
cookies to be accepted for specific cases or in general. You can configure your browser
settings according to your preferences and control, for example, the acceptance or rejection
of third-party cookies or all cookies. However, we would point out that you may not be able
to use all features of this website.

7. Use of Social Media plug-ins

(1) We currently use the following social media plug-ins: Facebook, Google +, Twitter, Xing.
We use the so-called two-click solution. This means that when you visit our site, no personal
data will be passed on to the provider of the plug-in in principle. You will recognize the provider
of the plug-in by marking it on the box by its initial letter or logo. We offer you the possibility to
communicate directly with the provider of the plug-in via the button. Only if you click the selected
field and enable it, the plug-in provider will be informed that you have called the appropriate Web site.
In addition, the subpara. 2 (1) of this data protection declaration. In the case of Facebook and Xing,
according to the provider in Germany, the IP address is anonymized immediately after collection.
The activation of the plug-in means that personal data is transferred from you to the respective
plug-in provider and stored there (with us-American providers in the USA).

(2) We do not have any influence on the data collected and processing, nor are we aware of
the full scope of the data collection, the purposes of the processing, the storage deadlines.
We also do not have any information to delete the data collected by the plug-in provider.

(3) The plug-in provider stores the data collected about you as usage profiles and uses these
for the purpose of advertising, market research and/or design of its website as required.
Such an evaluation is made in particular (also for users who are not logged in) to display
advertising on demand and to inform other users of the social network about their activities
on our website. You are entitled to object to the formation of these user profiles, and you
must contact the respective plug-in provider to exercise them. Through the plug-ins we
offer you the opportunity to interact with the social networks and other users, so that we
can improve our offer and make it more interesting for you as a user. The legal basis for
the use of the plug-ins is Article 6 (1) 1 F) of the GDPR.

(4) Data is propagated regardless of whether you have an account with the plug-in
provider and are logged in. If you are logged in to the plug-in provider, your data collected
from us will be directly associated with your existing account with the plug-in provider.
If you press the activated button and, for example, link the page, the plug-in provider
also stores this information in your user account and communicates it to your contacts in public.
We recommend that you log out regularly after using a social network, but especially
before activating the button, because you can avoid a mapping to your profile with the plug-in provider.

(5) For more information about the purpose and scope of the data collection and its
processing by the plug-in provider, please see the privacy statements of these providers
that are provided below. There you will also receive further information on your rights
and setting options to protect your privacy.

(6) Addresses of the individual providers and URLs with their privacy policies:

8. Right to object

(1) There is a right of objection for reasons arising from their particular situation
against processing for other purposes, which is due to a balance of interests
(article 6 (1) 1 F) of the GDPR). If you exercise such a contradiction, we ask
you to explain the reasons why we should not process your personal data as
we have done. In the event of your reasoned opposition, we will examine the
situation and either adjust or adapt the data processing or indicate to you our
compelling reasons for which we continue processing.

9. External links

For your optimal information you will find on our pages links that refer to
pages of third parties. As far as this is not apparent, we would point out that
this is an external link. This privacy policy does not extend to these other providers.
When you leave this site, it is recommended that you first read the
privacy policy of each site carefully.

10. Additional information according to the GDPR

(1) The person responsible for processing your personal data is
FLYLINE Tele Sales & Services GmbH, Hermann-Koehl-Stasse 3, 28199 Bremen, Germany.
For further contact details please refer to the imprint of our website

(2) You may require us to provide information about the stored data and have the right to
correct incorrect data, to restrict the processing as well as a right to delete, unless there
is no obligation to hold it. There is no right of deletion if further processing is necessary
for the assertion, exercise or defence of legal claims. With regard to the personal data relating to you that you have provided to us, for example in an input mask or a contact form, on the basis of a consent or for the execution of a contract between us, you have the right to Data transferability in a structured, common and machine-readable format.

(3) As far as the processing of your data is based on consent (legal basis art. 6 (1) 1 a) GDPR), you have the right to revoke your consent at any time without affecting the legality of the processing due to the consent until the revocation Is. Legal permission facts remain unaffected by a revocation of consent.

(4) You have the right to appeal to a data protection supervisory authority, such as the National Commissioner responsible for data protection and freedom of information in Bremen, Dr. Imke Sommer, Arndtstrasse 1, 27570 Bremerhaven, Germany, .

(5) For all questions relating to the processing of your personal data and the exercise of your rights under the GDPR, you can consult our data protection officer Peter Kaufmann, whom you can reach under +49 (0)421 55 75 969 or

11. Changes to the privacy policy

We will update this statement if necessary in order to adapt it to the content of the website as well as to the general legal changes.

Date: May 2018

Application Privacy Policy

We are pleased that you would like to apply to us. In the following we explain how we process your personal data as part of an application and provide further relevant information in this context.

(1) Who is responsible for the processing of your personal data?

FLYLINE Tele Sales & Services GmbH, Hermann-Koehl-Str. 3, 28199 Bremen, Germany (hereinafter referred to as "we"), is responsible within the meaning of the EU General Data Protection Regulation ("GDPR").

(2) Data Protection Officer

For all questions relating to the processing of your personal data and the exercise of your rights under the GDPR, you can consult our data protection officer Peter Kaufmann, whom you can reach under +49 (0)421 55 75 969 or

(3) For what purposes and on what legal basis do we process personal data?

We process personal data about you for the purpose of your application for employment, insofar as this is necessary for the decision to establish an employment relationship with us. The legal basis is § 26 para 1 in conjunction with para 8 p. 2 BDSG.

Furthermore, we may process personal data about you, insofar as this is necessary for the defence against legal claims arising from the application procedure against us. The legal basis is Article 6 (1), letter f GDPR, the legitimate interest is, for example, an obligation of proof in a procedure under the General Equal Treatment Act (AGG).

As far as there is an employment relationship between you and us, according to § 26 para 1 BDSG, we can process the personal data already received by you for the purposes of the employment relationship if this is necessary for the execution or termination of the employment relationship or the exercise or fulfilment of the rights and obligations arising out of a law or a collective agreement, an operating or service agreement (collective arrangement) of the interests of employees.

(4) Which categories of personal data do we process?

We process data relating to your application. This may be general information about yourself (such as name, address and contact details), your professional qualifications and school education, or information on continuing vocational training, or other information you provide to us in connection with your application . In addition, we may process professional-related information that you make publicly available, such as a profile in professional social media networks.

(5) What categories of recipients of the data are there?

We may transmit your personal data to companies affiliated with us, as far as this is permissible under the purposes and legal bases set out in point 3.

(6) Is a transfer to a Third Country intended?

A transfer to a Third Country is not intended.

(7) How long will your data be stored?

We store your personal data as long as it is necessary to decide on your application. In so far as an employment relationship between you and US does not come about, we can further store data as far as this is necessary to defend against possible legal claims. The application documents are deleted two months after the notification of the cancellation decision, unless a longer storage is required due to litigation.

(8) Which rights do you have?

As a candidate with us, you will have the following data protection rights, depending on the situation in each case, for which you can contact us or our data controller at any time under the data referred to in paragraphs 1 and 2:

a)    Information
You have the right to obtain information about your personal data processed by us and to request access to your personal data and/or copies of this data. This includes information on the purpose of use, the category of data used, its recipients and accessors, and, if possible, the planned duration of data storage or, if this is not possible, the criteria for determining this duration;

b)    Rectification, deletion or limitation of processing
You have the right to demand from us without delay the rectification of any incorrect personal data relating to you. Having regard to the purposes of processing, you have the right to request the completion of incomplete personal data, including by means of a supplementary declaration;

c)    Right of objection
In so far as the processing of personal data relating to it is done on the basis of article 6 (1) (f) of the GDPR, you have the right to object to the processing of such data at any time for reasons arising from your particular situation. We do not process this personal data any more, unless, as can be substantiated by compelling reasons for the processing, which outweigh your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims.

d)    Right of withdrawal
If the processing is based on consent, you have the right to revoke your consent at any time without affecting the legality of the processing due to the consent until the withdrawal. You can contact us or our data protection officer at any time under the above mentioned data.

e)    Right to deletion
You have the right to require us to delete any personal data relating to you immediately, and we are obligated to remove any personal data immediately, provided that one of the following reasons applies:
- The personal data are no longer necessary for the purposes for which they were collected or processed in any other way
- In accordance with the above number 8. C, you object to processing and there are no overriding reasons for processing
- The personal data has been processed unlawfully
- The deletion of personal data is necessary for the fulfilment of a legal obligation under union law or the law of the member's crops to which we are subject.
This does not apply to the extent that processing is required:
- In order to comply with a legal obligation which requires processing under the law of the Union or of the Member States to which we are subject,
- For the assertion, exercise or defence of legal claims

f)     Right to limitation of processing:
You have the right to require us to restrict the processing if one of the following conditions is met:
- The accuracy of the personal data is disputed by you for a period of time which allows us to verify the accuracy of the personal data,
- The processing is unlawful and you reject the deletion of the personal data and instead require the restriction of the use of personal data;
- We no longer need the personal data for the purposes of processing, but you need it to assert, exercise or defend legal claims, or
- You have objected to the processing referred to in point 8. C above, as long as it is not yet established whether our legitimate reasons outweigh yours.
If the processing is restricted pursuant to this letter e, such personal data, apart from its storage, may only be processed subject to your consent or to the assertion, exercise or defence of legal claims or to protect the rights of a another natural or legal person or for reasons of an important public interest of the Union or of a Member State.
If you have obtained a limitation of processing, we will inform you before the restriction is lifted.

g)    Right of appeal
Without prejudice to any other administrative or judicial remedy, you shall have the right to appeal to a supervisory authority, in particular in the member state of your place of stay, your workplace or the location of the alleged infringement, if you believe that the processing of the personal data relating to you is in breach of the GDPR.

(9) The need to provide personal information

The provision of personal data is neither legally nor contractually prescribed, nor is it obligated to provide the personal data. However, the provision of personal data is necessary for the conclusion of an employment relationship with us. This means that if you do not provide us with any personal data during an application, we will not enter into an employment relationship with you.

(10) No automated decision-making

There is no automated decision in individual cases within the meaning of article 22 GDPR, i.e. the decision on your application is not based solely on automated processing.